Return and Refund Policies :

At tiwaleyemondo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy. Please review the following guidelines:

1. Eligibility: To be eligible for a refund, the following conditions must be met:

   • The item must be in its original condition, unused, and in the same packaging as received.
   • The request for a refund must be made within 30 days of receiving the order.

2. Refund Process:

   • Contact our customer support team at +44 1438 94 0899 or email us at contact@tiwaleye.com to initiate the refund process. Please provide your order details and the reason for the refund request.
   • Once we receive and inspect the returned item, we will notify you of the status of your refund.
   • If approved, the refund will be processed to the original payment method within a reasonable timeframe.

3. Return Shipping:

   • The customer is responsible for the return shipping costs, unless the item received was defective or incorrect.
   • We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

4. Non-Refundable Items: The following items are not eligible for a refund:

   • Items that are not in their original condition or are damaged or missing parts for reasons not due to our error.
   • Items that are returned more than 30 days after delivery.

5. Contact Us: If you have any questions or need further assistance regarding our refund policy, please contact us at +1 412 556 4554 or email us at contact@tiwaleye.com. We are here to help.

Note: This shipping and refund policy applies to online orders placed directly through our website. For purchases made through authorized retailers, please refer to their respective policies.

Please ensure that you read and understand our shipping and refund policies before making a purchase.